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What is MDR?

MDR stands for Managed Detection and Response, which combines advanced threat detection, incident response, and continuous monitoring of an organization’s IT environment. It uses advanced technologies like artificial intelligence, machine learning, and behavioural analytics to identify and respond to threats that traditional security measures might miss.

What security challenges MDR can mitigate

Managed Detection and Response (MDR) helps to prevent a range of security challenges that organizations may face, including:

Advanced Persistent Threats (APTs)

Malware and Ransomware

Insider Threats

Zero-day attacks

Social Engineering Attacks

Compliance Violations

Threat Intelligence

What the statistics say

Reduction in the average number of security incidents per year

Reduction in the Meantime to detect (MTTD) and Mean time to respond (MTTR)

Cost savings in cyber security operations

Safeguard your business 24/7

Pathway’s Managed Detection and Response (MDR) service is designed to help you stay one step ahead of cyber threats by providing comprehensive, real-time monitoring and rapid response capabilities. We work closely with your organizations to develop and maintain a robust security posture, providing expert guidance and real-time threat intelligence. Our team of cybersecurity experts can perform expert threat detection and response round-the-clock so that you can focus on the core business operations and grow quickly.


  • Advanced technology, including AI and machine learning
  • Continuous monitoring of the IT environment
  • Proactive search for hidden threats within your IT environment
  • Identification of vulnerabilities and potential attack vectors


  • Real-time threat alerts and analysis
  • In-depth investigation of security incidents
  • Contextualization of threats and their potential impact
  • Prioritization of threats based on risk levels


  • Rapid containment and mitigation of security incidents
  • Implementation of remediation measures to prevent damage
  • Actionable insights for improving the security posture
  • Transparent communication and ongoing adaptation to evolving threats

What we offer

Managed Detection and Response (MDR)
We detect We respond
Vulnerability Management


Identify vulnerabilities through Vulnerability Assessment & Penetration Testing (VAPT) Prioritise, mitigate, and remediate identified vulnerabilities through Patch Management
Threat Management


Identify threats through Threat Intelligence, which provides information on prevailing attacks Hunt and remediate malware/malicious activities through Threat Hunting


Security Operation Center (SOC) Detect threats, ensure compliance, and manage security events/incidents through SIEM Accelerate security operational activities and automate the responses through SOAR

When you collaborate with Pathway for your Managed Detection and Response (MDR) service, you gain the advantage of a dedicated team of cybersecurity experts working seamlessly to safeguard your organization. Our strategic approach to MDR emphasizes early detection, swift response, and continuous improvement, providing you with the peace of mind you deserve.

Talk to our experts

Benefits of MDR

Compliance support

Our MDR services help your organization meet regulatory requirements and industry standards by identifying and addressing security vulnerabilities and maintaining proper security controls.

Cost savings

By leveraging our MDR services, your organization can reduce the need for in-house security staff and resources, lowering the overall cost of managing cybersecurity risks.

Enhanced threat detection

Pathway’s MDR services employ advanced technologies, such as artificial intelligence, machine learning, and threat intelligence, to provide superior threat detection compared to traditional security solutions.

Improved threat intelligence

Pathway shares insights from our broad customer base, enabling your organization to benefit from the collective knowledge and stay up-to-date on the latest threat trends.

Proactive security posture

Our MDR services focus on proactive threat hunting and detection, ensuring your organization remains one step ahead of cybercriminals and reducing the likelihood of successful attacks.

Faster response times

Pathway has dedicated teams of security experts who quickly respond to and mitigate threats, reducing the potential impact of security incidents on your organization.

Our technology partners for advanced cybersecurity

Pathway uses a variety of vetted commercial software platforms and tools to deliver the best security services.








Elastic Software






Why choose us?

Fully-equipped, world-class security operations center

Pathway Communications operates a world-class Security Operations Center (SOC) in Markham with experienced security professionals dedicated to protecting your business. Our SOC is equipped with state-of-the-art technology, advanced threat detection and response tools, and a team of elite analysts working 24/7 to monitor your systems and respond to potential threats.

24/7 vigilance against threats

Threats can emerge at any time, day or night. That’s why Pathway offers round-the-clock Managed Detection and Response (MDR), which combines continuous monitoring of all assets, accurate alerts, detection, and rapid response to cyber security events. This ensures your IT infrastructure and applications are properly configured, hardened, and protected with the help of our world-class Security Operations Centre (SOC), which monitors, detects, and responds 24/7.


Cybersecurity is essential for a business, and Pathway Communications believes in making this essential service accessible for businesses of all sizes. That’s why we offer tailored security solutions that fit the needs and budgets of mid-sized and smaller organizations.

24/7 access to SOC Cyber Analysts and Elite Threat Hunters

Pathway offers 24/7 access to our team of SOC Cyber Analysts and Elite Threat Hunters so that you can turn to us for help with any cybersecurity issue at any time. This helps to reduce the impact of cyber incidents and minimize downtime, ultimately saving you time and money. Additionally, the peace of mind that comes with knowing that expert support is always available can help you to feel more secure and confident in your cybersecurity posture.

Easy access to reports and records

Pathway’s security systems store your data for reporting and analysis and provide you with access to reports, cases, dashboards, and event updates via a web portal or scheduled batches. You can easily view and analyze your data offline to make informed decisions about your cybersecurity.


Pathway offers a complete range of security services with budgets of any size. These include packages of bundled services or individual (“a-la-carte”) services which cater to the specific needs of our clients.

Certified experts

Pathway’s team of experienced professionals has expertise in cybersecurity, including risk management, threat analysis, incident response, and compliance. They have a wide range of skills and technical certifications for proactive monitoring and support to your business.

  • Certified Information Systems Security Professional (CISSP)
  • Certified Cloud Security Professional (CCSP)
  • Certified Information Systems Auditor (CISA)
  • Cisco Certified Internet Engineer (CCIE) – security and routing
  • Unix System Administrators
  • Microsoft Certified Solutions Expert (MCSE)
  • Microsoft Certified: Azure Solutions Architect (MCASA)